• Skip to primary navigation
  • Skip to main content
  • Skip to footer
Your Own Place

Your Own Place

Norwich

  • Facebook
  • Instagram
  • LinkedIn
  • YouTube
Coming on a workshop
Commission Us Now
  • About Us
  • Our Services
  • Our Impact
  • Blogs and News
  • Contact Us

development

Welcome to our new Non-Executive Director

businessequip · 02/10/2023 ·

The key responsibility of non-executive directors at Your Own Place is to provide support, strategic oversight, challenge and scrutiny as well as oversee adherence to the company aims and due diligence.

They provide general counsel – and a different perspective – on matters of concern to the CEO.  We think of them as ‘critical friends’ to the Board, often asking questions the company’s performance whilst offering strategic input. 

We’re delighted to welcome Hannah Harvey onto our Board. She brings her 19 years of experience across the public sector: she’s held positions in the police, social services, and housing, undertaking roles nationally and locally at housing associations.

Hannah is a Governing Board member to the Chartered Institute of Housing (CIH) who provide those who work in housing with the tools to enhance themselves professionally.

Hannah is passionate about providing people with a safe warm home and all the skills needed to sustain tenancies.

You can read more abut our Non-Executive Directors on our Team Page.

Who needs yoga, when you work with Your Own Place?

rebecca · 21/03/2023 ·

So said a team member of our small but mighty Your Own Place conglomerate (currently eight team members and counting). But what does yoga have to do with the housing sector and homelessness prevention? 

Yoga’s early branding, when it arrived in England and North America in the 1960s, was all about flexibility, and receiving teachings from the lived experience of an expert who would pass their knowledge down to select students. In recent years, however, the industry has expanded to become more holistic, focussing on wellbeing, compassion and the effect each of us have on the world around us.

Originally posted to Flickr by Ben Sutherland at https://www.flickr.com/photos/60179301@N00/28442665.

In our sector, too, we see a widening of scope. No longer are housing associations, for example, only tracking number of evictions and rent arrears — there’s a growing curiosity and impetus to understand tenants, meet them where they are, and ensure their voice and lived experience can be heard. 

The vision of Your Own Place is for a world where everyone has a safe and secure home. For this to become a reality, the myriad systems governing economics, politics, and the amorphous ‘culture’ need to free up their rigidity and become more flexible. We play our part in this by listening, responding, iterating and committing to the virtuous circle of improvement.

And not only listened to, but catalyse change and influence policy.

This approach, however, requires flexibility. And maintaining flexibility has always been a key principle of working at Your Own Place.

At the level of team delivery, flexibility is paramount. We deliver workshops in a vast range of contexts. When we’re delivering group workshops or 1-2-1 sessions, this can range from adjusting timings, meeting trainees across community locations, or not knowing if four or eight people will arrive on the day. At all times, we need to be poised and curious when a challenge is raised in the room that needs to be prioritised in an empathic and solution-focused way. 

On a project delivery level, we work with our partners, funders and commissioners to trial new and different ideas. In our partnership work with Trussell Trust Norwich foodbanks and The Feed Social Supermarket, funded by Norwich Consolidated Charities, we’re quickly learning and working out how to best work with people in localised Norwich community areas. Rather than setting a schedule and obstinately sticking to it, we run a test, evaluate, iterate, and begin the cycle anew.

With our service offers, we have honed five main offerings, which you can view here. Considering the context of the people we work with, we can respond in community settings, to people in pre-tenancy or who have already moved on, with group or one-to-one workshops. We work in housing, but also criminal justice, education and health. Responsiveness and innovation are key to us reaching as many people, in as many places, as possible.

This change and iteration is an essential characteristic of the modern working world. Flexibility is inherent in success.

While you may trial a yoga class to stretch your hamstrings or touch your toes, working at Your Own Place offers another level of flexibility. Ensuring we have a flexible delivery style, with multiple service offers, to meet the holistic needs of the world in which we live, and the people with whom we work.

Repeat or new customers

businessequip · 04/10/2018 ·

As we approach our fifth birthday, move away from being a start-up and into an unknown phase, my attention has been turned to the notion of repeat customers.

In truth, from a public sector background, I find myself developing a lot of notions that I’ve never had to consider before. But that’s probably for another blog.

To what extent should be put our energy and limited budget into new customers? If we are to sustain and even grow (let along achieve our social mission) there’s no doubt we need more customers.

So in fact there are three options. Exactly the same customers again, new customers in the same sector and totally new customers in new sectors.

With over 90% of our customers buying again we’re doing something really right. It’s time not only to understand what that is, but to refine the messaging for new customers.

We’re not selling coffee after all. We’re selling a highly complex service that is utterly unique in its aims and delivery. The time this takes to communicate effectively is a threat to developing new customers.

Perhaps we should utilise the happy existing customers as leverage in reaching new customers and ensure the new customers become repeat customers too.

Happy birthday to us and all the new challenges our sixth birthday brings.

How to invest in your team

businessequip · 22/03/2018 ·

PhDs, annoying memes and much more has been written about this.

Since first managing a team over ten years ago the world has changed, I have changed and employee expectations have changed.

Without the team we don’t exist and we don’t have an impact. So I guess it’s right that it should be the one thing that causes me most anxiety and cause for concern.

I think these things work best. I’m not saying that I’ve got them right or do them as much as I’d like to. Do as I say and not as I do….

1. Be available – which means listening (not interrupting and no devices).

2. Treating people as independent sentient individuals who believe their truth as much as you believe yours.

3. Being open to being disagreed with and creating a culture when that’s not just ok, but encouraged.

4. Lead by example – admit your faults, model behaviours and language.

5. Be clear, fair, consistent and honest.

King’s Lynn next week…

businessequip · 20/03/2018 ·

King’s Lynn next week

We’re definitely heading over to King’s Lynn next week to train new Volunteer Tenancy Mentors.

We have a fantastic and diverse group lined up. We are training employees from Foster Property Maintenance and Freebridge Housing as well as people with some existing volunteering experience with The Purfleet Trust.

What an amazing way to build a community of mentors for young people in the town and make a difference to their lives.

  • Page 1
  • Page 2
  • Go to Next Page »

Footer

©Your Own Place CIC | Built by Business Equip

Log in

Sign up for Newsletter

* = required field
unsubscribe from list

powered by MailChimp!
  • Privacy Policy
  • Equal Opportunities Policy
  • Equal Pay Policy
  • Equal Recruitment Policy

©Your Own Place CIC. We are registered in England and Wales. Company number 08751344.


Copyright © 2025 · Your Own Place on Genesis Framework · WordPress · Log in