I’ve been working with young people for nearly twenty years. It’s easier in lots of ways. I’ve got loads of tools and tricks that mean I respond to the situation, come up with new methods of engagement and make the training fun. But I’m not desensitised to their stories, which although this can mean heartache, it also means I’m human and able to react as human and not a robot. But it’s still hard too. Why? No matter how great our courses are, no matter how hard we try, no matter my unshakeable belief in people’s resilience and capacity to change, we are just one piece of their puzzle. Our young people’s lives are so complicated and full of challenges that I still want to do more and ‘solve’ everything. I have neither the skills nor time to do this and nobody needs ‘solving’. Of course it’s a positive because it drives me on to do more and to work more collaboratively with others who share some of the answers. All the young people working with us this week want to stay working with us, and that engagement must be the first step. So let’s keep up the good work. Read a one-page impact report of this week here.