If you’ve followed me or Your Own Place at all, you’ll know that we’re busy, excitable and like to make an impact.
Growing is one way to have more impact and there’s no doubt of the need for our service. Doing everything when you’re a micro enterprise is fine. If we’re going to grow however we have to understand what it is that we do that has the most impact. It’s simply not affordable to replicate everything.
Whilst the content of our delivery is key to our mission of preventing homelessness, it’s the core values that make it work. I’d argue that you could make the Hayes car manuals interesting, if you took our visual, upbeat and values-lead approach to them.
I have loved starting out on fidelity monitoring our interventions. This helps for quality, replication, staff development and understands what’s core and what we can lose.
Getting snapshots of each of our three core interventions has been invaluable and will continue. They are very different, but what the monitoring has shown me is that they all have our values.
The upbeat, visual, unrelenting solution-focused approach that the team executes so beautifully builds resilience. This in turn builds a legacy of empowerment for the people we support and train.
If we replicate that then we can hope to replicate our outcomes too.
